Mission Statement

Stepping Stones provides safe, happy and stimulating environments for children and young people in therapeutic settings – we provide high quality care in a warm and caring environment where children and young people who cannot live with their families will be accommodated in a family environment.

Children and young people follow an individual, balanced and needs led plan which promotes their welfare and challenges them to meet their full potential in line with the Welsh Government ‘seven core aims’ – whatever their background or their circumstances, to have the support they need to:

  • Have a flying start in life;
  • Have a comprehensive range of education and learning opportunities;
  • Enjoy the best possible health and are free from abuse, victimisation and exploitation;
  • Have access to play, leisure, sporting and cultural activities;
  • Are listened to, treated with respect, and have their race and cultural identity recognised;
  • Have a safe home and a community which supports physical and emotional wellbeing; and
  • Are not disadvantaged by poverty.

Values and Beliefs

  • Provide children and young people with skilled help from committed staff
  • Safe and structured caring environment
  • Protect children and young people in our care from abuse and neglect
  • Promote services which meet children and young people’s needs in line with their care plan
  • Support their families and carers in line with the child or young person’s care plan
  • Recruit and support staff who have opportunities to develop through training, supervision and acquire expertise relevant to children and young people’s care


  • Improve attachment to develop safe and equitable relationships
  • Challenge children and young people to fulfil their potential
  • Develop lifelong links with education and leisure pursuits (lifelong learning)
  • Develop independence and self-esteem
  • Improve social and economic potential

Dignity and Respect:

  • Value children and young people, their uniqueness, personal needs and their right to be treated with dignity, respect and honesty


  • Services are accessible, and promote opportunities for all the children and young people we care for
  • Do not judge children and young people’s circumstances, backgrounds and lifestyles
  • Do not discriminate and challenges other people not to discriminate against children and young people, or ‘others’ on the ground of race, culture, language, religious beliefs, gender, sexuality or disability


  • Committed to working in partnership with professionals and families to provide children and young people with the help and support they need
  • Challenge children and young people to forge and sustain relationships based on equality


  • Demand quality services for children and young people in our care
  • Challenge staff to develop excellent care standards through support, training and supervision
  • Appraise and quality check service provision to children and young people in our care
  • Include children and young people in the appraisal of the care they receive and respond in service improvements
  • Respond to improvements in care provision via evaluation and reflection
  • Commission independent quality assurance evaluations and respond to the outcomes


  • Planning, interventions and support opportunities to enable all the children and young people to live as independent a life as possible whilst being safe from harm


  • Upholding children and young people’s rights and entitlements as set out in the United Nations Convention on the Rights of the Child


  • Listen to children and young people – responding to their comments or complaints promptly and fairly


  • Children and young people have their needs assessed and that plans made to meet those needs
  • Commitment to involve children and young people, their families and professionals in care planning
  • Care plans are reviewed and updated accordingly

Development and Fulfilment:

  • Challenge and encourage all children and young people to meet their potential
  • Support them to achieve their hopes and ambitions
  • Develop their abilities in their daily lives
  • Reach their full potential
  • Encouraged and supported to attend school, leisure, and employment
  • Promotion of a Healthy Lifestyle
  • Committed to giving children and young people the best possible start in life and attaining involvement in bigger society


  • Treating all personal information as confidential
  • Commitment not to make disclosures to anyone about a child or young person unless there is a need to know in order to provide a service and help

We are hiring

Join our growing team

We are interested in people who really do want to make a difference, to add value to the people they support and really enjoy working in supporting others achieve their potential.

Find out more

Tier 1 status

Stepping Stones has been awarded Tier 1 status on the South and Mid Wales 4C's Framework awarded Tier 1 status
Investors in people